Free tools · Checker
TikTok Shop FAQ reply templates
Ready replies for size, shipping, and restock questions on TikTok Shop — you still send them yourself.
Starting points for TikTok Shop questions. Swap in your sizes, times, and links. You still post the reply — these are not auto-replies.
Size
Yes — it runs true to size with a bit of stretch. We have [sizes] in stock. If you tell me the size you usually wear I’ll confirm before you order.
Bigger size / wedding
We do have bigger sizes in this one. XL and 2XL are in at the moment. Message me the date you need it for and I’ll check we can get it to you in time.
Shipping
We ship from the UK. Standard is [X] working days; I can quote express if you need it sooner. Drop your postcode in a comment or DM and I’ll check.
Restock
This colour is sold through in that size. Restock is due [date] — I’ll pin an update here when it’s live so you don’t have to keep checking.
Link / where to buy
It’s on my Shop — tap the yellow basket on the video or the link in my bio. If it doesn’t show, comment “link” and I’ll reply with the exact listing.
Material / care
It’s [fabric], so it doesn’t crease much in a suitcase. Wash [care]. Happy to answer anything else before you buy.
Can I auto-reply to TikTok Shop comments?
You should not. Shop questions are buying intent. Use a template, check stock, then post it yourself.
Are these official TikTok templates?
No. They are starting points for sellers. Edit sizes, times, and links before you post.